Privacy Policy for Bristol City Transfer Ltd

1. Introduction: Thank you for choosing Bristol City Transfer Ltd. We are committed to protecting your personal data and your right to privacy. This privacy policy outlines how we handle your personal data when you visit our website or use our services.

2. Data Controller: Bristol City Transfer Ltd is the data controller responsible for your personal data. For any concerns, you can contact us at info@bristolminibustransfer.co.uk

3. The Data We Collect: We collect personal data that you provide to us. This includes your name, email address, phone number, and any other information you choose to provide when filling out forms on our website, using our online booking system, or when directly contacting us.

4. Purpose of Data Collection: Your data is primarily used to:

• Process and manage your bookings.
• Respond to your queries.
• Provide you with services or information that you’ve requested.
• Analyze website usage to improve our services and user experience.

5. How We Use Your Data: We use your data to:

• Communicate with you regarding your bookings or any queries.
• Process transactions related to our services.
• Analyze user interactions with our website through Google Analytics.

6. Data Sharing and Transfers: We do not sell or share your data with third parties for marketing purposes. However, we do share limited data with Google Analytics to understand our website traffic and user interactions. Data may only be shared with other third parties for necessary operational or legal requirements.

7. Data Retention: We will retain your personal data only for as long as necessary for the purposes set out in this privacy policy, to process any bookings or to comply with our legal obligations.

8. Your Rights: You have the right to:

• Access your personal data.
• Request rectification of inaccurate data.
• Request deletion of your data.
• Restrict processing of your data.
• Object to processing of your data.
• Data portability.

For any of the above requests, please contact us at the provided email address.

9. Data Security: We have put in place appropriate security measures to prevent unauthorized access, modification, disclosure, or deletion of your personal data.

10. Cookies and Google Analytics: Our website uses cookies to enhance user experience. Google Analytics also uses cookies to gather data about website usage. This helps us understand how visitors interact with our website and improve our services. You can opt-out of Google Analytics or choose to disable cookies through your browser settings.

11. Changes to this Privacy Policy: We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.

12. Contact Us: For any questions regarding this privacy policy or your personal data, please email us at info@bristolminibustransfer.co.uk